2 Factor Authentication
- User login with id and password
- Selected users will be prompt for OTP via email
- For privacy and security purpose
Remote support via Teamviewer or Anydesk
We remote access to assists our users to their machine to understand the issue better
WhatsApp Support @ 8376 2989
Send your photo or videos of your questions or queries to +65 8376 2989
Where users find it a challenge to write emails or explanations is difficult, we reply almost immediately most of the time. Click here
FAQ: Why there is no phone support?
Simply put, phone support was used when online chat (WhatsApp) is nonexistent, and may not be the most efficient way to help you.
WhatsApp allows us to exchange links, share log files, and dive into your account history. Plus, we can provide this support without you sitting on hold while the files transfer. This also helps us keep our costs low, so we can pass along those savings to our users.
Coming up next.....exciting features for scaling up
- See our product roadmap here
- Your SP will be able to receive WhatsApp notification of quarterly invoice or statement in pdf format
- Management council members will receive WhatsApp notification of bank balances, 10 top SP overdue, over-budgeted expenses