Strata Titles Board rules that MCST has no power to permanently remove common property

Managing agent (MA) as the word described, manages the contractors that provide the product and services to the condominium or commercial buildings, may it be security, landscaping, electrical team, you name it. Accounting functions, incidentally falls on the managing agent where they have to keep it in-house and manage a team of accounts staff, when…

You have been to a buffet meal, where all the food is there for you to choose and pick. Translate it to your service to your SP, they have request for facilities booking, application forms to fill, feedbacks, latest statement of accounts, or previous months of statement of accounts, visitors information etc. All these can…

After you had signed the paper on the dotted line, honeymoon is almost immediately over. No, I am not talking about marriage in life, but a marriage in business(not much difference anyway). When you are in the service line , managing your customers (users) expectation can be a challenge. You have very little time to…

Do you see the picture above familiar? Stacks of envelops ready to be sent out? Chances is that you are not sending the SP statement of accounts via email, and your current system do not support direct email from the software you are using. There is a trend of younger owners and they are requesting…

As we also provide out-sourced bookkeeping services to managing agent, we had recently, took over a set of mcst accounts from an out-going managing agent. Our advice to all council members is that to make the out-going managing agent to request from all vendors a statement of accounts as at the last day of the…

Owners book facilities within the condo and paid a relatively small fee from tens to hundreds of dollars or when there are deposits involved. Not many condo have Paynow to be directly transferred to the MCST bank account, so handling of cash must still be managed properly. Many a times, these amount are recorded as…