After you had signed the paper on the dotted line, honeymoon is almost immediately over. No, I am not talking about marriage in life, but a marriage in business(not much difference anyway). When you are in the service line , managing your customers (users) expectation can be a challenge. You have very little time to…
Lets’ face it, all business owners will have a fare share of complaints and bitter experiences their customers had with your company products, services or worst, both, or even the front line staff. Whistle blowing is another more serious matter for any wrong doings by any rank in the company. We have a fair share…
Hi all managing agent, Are you expanding your business by going for more projects? Can your existing resources cope with the increase? Two things you can do Use the right tool, ie change your accounting system to Realtimme Cloud MCST software Out-sourcing your MCST account to our remote accountants with our subsidiary company, Realtimme Plus…
Changing from one accounting software to another is like moving a house from one place to another. It is never a fun thing, but if you have to do it , means you have to do it. The keyword is …it must be fast and easy. Business grow and you find that your current system…
One of the many important tasks for managing agents is to monitor the due date of licenses, and end of contract maintenance date or insurances for each of the projects. As you take in more projects, the number of due dates that comes with each project increases. You will say that “I have my hand…
Owners book facilities within the condo and paid a relatively small fee from tens to hundreds of dollars or when there are deposits involved. Not many condo have Paynow to be directly transferred to the MCST bank account, so handling of cash must still be managed properly. Many a times, these amount are recorded as…
Sect 24 Whether the Organisation had, pursuant to section 24 of the Personal Data Protection Act 2012 (“PDPA”), put in place reasonable security arrangements to protect the Personal Data from unauthorised disclosure. Section 24 requires an organisation to protect personal data in its possession or under its control by making reasonable security arrangements to prevent…
Looking at the picture, both are fruits, but looking closer, one is an apple and the other is an orange, but they are considered fruits generally. A lot of accounting software is designed for trading or service businesses but not for property management (MCST) account. If your software is not designed for a MCST business,…
20th July 2018 – Personal info of 1.5m SingHealth patients, including PM Lee, stolen in Singapore’s worst cyber attack How then can your individual SP information be protected? When you change MA, your MA keeps the database, because they are using their own accounting system. We had discussed this topic in the earlier blog as “Who…
To all MC, Each MA will create a new email for your SP to contact them for report of defects, applications , or any correspondences. When the MC decided to change your MA, what happened to the follow ups that are still pending? Who owns the email trials? How do you handle the emails that…